Guests at Six Flags Mexico were stuck at a height of 76 meters after the attraction got stuck during a storm

Visitors to the amusement park were stranded in the air when a storm suddenly came along.

Six Flags Mexico in Mexico City was forced to temporarily close several rides and attractions on August 18 when it suddenly rained. One of the attractions affected was the Sky Screamer, also known as Supergirl Sky Flight, which lifts riders 240 feet (74 meters) into the air in a gondola.

In a video obtained by PEOPLE, one of the park’s visitors can be seen sitting on the stationary ride as the rain continues to pour down. The video pans around to show the other riders floating in the air, with some clinging to their safety bars.

Six Flags Mexico wrote in a statement seen by Insider that the incident was caused by “sudden, heavy rain” and that rides were suspended in accordance with safety protocol.

“As part of this process, park staff followed protocols established by the attraction’s manufacturer and all visitors were safely evacuated,” the park wrote in the statement. “Unfortunately, the storm intensified during the evacuation process, creating some uncomfortable moments for our visitors.”

According to the amusement park, all visitors were looked after by staff and there were no incidents.

“Sky Screamer resumed normal operations shortly thereafter,” the park said, before noting that “the safety of our visitors and employees is our top priority.”

Park visitor Omar Hernández Medrano recalled his experience in an interview with Fox, saying they were “stuck at the top for 10 minutes in heavy rain.”

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Six Flags’ website rates the Sky Screamer’s thrill as “maximum” and reports that it can reach speeds of up to 40 miles per hour. “You’ll sit in a rocking chair, dangle 24 stories high, and be spun around in a 98-foot circle at nearly highway speeds – this is truly air. All you feel is air, your feet dangling in the air and your hair blowing in the wind,” the description reads.

Weather25 reports that there was scattered rain in Mexico City on the day of the incident, with 0.74 inches of precipitation. It was a warm and humid day, with highs of 74 degrees Fahrenheit and 74.8 percent humidity, with winds of four miles per hour.