A safe and comfortable transport system starts with you. When you travel by bus or train or wait at a stop, know the rules and respect them. The full list of rules for travelling can be found here.
Ensure a clean ride for everyone
Please do not throw trash on buses, trains, at bus stops or train stations. There are trash cans at every light rail and bus rapid transit station. Throw your trash in there as soon as you exit the vehicle!
Smoking is prohibited – not at all! – on the train and at the stops
Smoking is not permitted on Metro Transit buses or trains, or at any bus stop, station, or shelter. It is not only unwelcome, it is illegal. This includes tobacco, vaping, or any legal or illegal substance. If you must smoke, please leave the shelter or platform area.
At the beginning of 2024, we recorded children and young people urging passengers to love their lungs and played the announcements on the platforms.
Contact us
As a passenger, remember that you can contact Metro Transit if you have any disagreements.
- Text for security to 612-900-0411 to report suspicious or threatening behavior. (Also available through the Metro Transit app.)
- Call 9-1-1 if you witness a crime.
- If a vehicle or stop needs attention, contact Customer Services at 612-373-3333 or [email protected].
More sponsored content from Metro Transit
Sponsored Content
Hiring Bonus: Metro Transit’s buses, trains and railroads need you!
Become either a vehicle technician working on buses, light rail or commuter rail vehicles, or a maintenance technician for our tracks and rail systems. You’ll be investing not only in a rewarding career, but in the future of a great transportation system. These maintenance careers ensure Metro Transit remains a…
Sponsored Content
Metro Transit: The original rideshare
When you need an affordable, reliable and convenient ride, public transit is the way to go. After all, we’re the Twin Cities’ premier rideshare service. We get people where they need to go. Our trained, professional drivers are ready to take you anywhere you need to go, whether it’s to a Twins game, a visit…
Sponsored Content
Help us move Metro Transit forward! Join us for our events in May.
We’ve listened. Now we’re ready to share what we’ve done so far and hear from you about whether we’re hitting the mark. As part of this initiative, Metro Transit leadership will host three events in May. We hope you’ll attend and help us invite others who may be interested in participating. The…
