Here’s how it works: Cassidy’s knowledge base connects to an organization’s existing knowledge tools and automatically cleans, prepares, and “AI-ready” business data. The platform enables teams to reliably build powerful AI workflows that make complex, human-level decisions, all with a nuanced understanding of the customer’s business.
“LLMs have ushered in a new era of automation. While previous workflow automation platforms could only automate tasks using simple if/then logic, LLMs have enabled complex natural language reasoning,” said Ian WoodfillCo-founder and CTO, Cassidy. “However, the quality of LLM results and decisions depends heavily on the context. Insufficient, disorganized, or outdated data can cause AI to respond inconsistently (or even hallucinate), making it highly unreliable for business automation. This is where Cassidy comes in.”
Automations improve over time. Each interaction indicates its source, allowing users to review and exclude certain information through human-in-the-loop processes. This transparency ensures that data remains accurate and up-to-date. As the number of interactions increases, Cassidy refines its performance by incorporating additional context and quick adjustments to continuously improve the effectiveness of the system.
About Cassidy
Based in new York Founded in 2023, Cassidy brings internal data into AI to create smarter, contextual automations. Cassidy is designed to make it incredibly easy for both technical and non-technical teams to use and build complex automations. Cassidy also has enterprise-grade permissions and security to keep data private and encrypted. Cassidy was founded by Justin Fineberg And Ian WoodfillFor more information, visit www.cassidyai.com.
Media contact
Lisa SaveryCassidy AI, 1 6465041905, (email protected)https://www.cassidyai.com/
Source: Cassidy AI
