QUAKERTOWN, PA / ACCESSWIRE / August 15, 2024 / DEXIS™ Connect Pro proactively monitors the health of DEXIS CBCT and intraoral sensor devices through IoT technology and can automatically initiate support or device replacement when performance issues are detected, keeping customers’ DEXIS products more reliable and operational.
“The ability to ensure peak performance of our equipment on-site has increased the level of our customer service,” says Brian Gooch, Global Product Manager and Marketing Vice President at DEXIS. “Our goal is to maximize consistent productivity of our customers’ digital workflows while providing fast and reliable solutions to any issues that arise. This solution, combined with our knowledgeable customer service team, helps us deliver that experience.”
DEXIS Connect Pro provides over 100 DEXIS technical support staff with insight into client device performance to efficiently resolve issues by remotely monitoring device status.
“DEXIS Connect Pro provides the kind of customer experience I expect from DEXIS,” says Amber Metro-Sanchez, dental hygienist at Omni Dental. “Knowing that my sensor is communicating with DEXIS support and that they are ready to help me if I ever need it makes me feel good. They have always been so responsive and helpful. DEXIS Connect Pro really shows the kind of attention to customer care and continuous innovation that I have become accustomed to at DEXIS.”
DEXIS devices compatible with DEXIS Connect Pro include ORTHOPANTHOMOGRAPH™ OP 3D™ LX, i-CAT™ FLX V-Series, DEXIS™ Ti2 Sensor, DEXIS™ IXS Sensor and DEXIS™ Titanium Sensor. For more information about DEXIS Connect Pro, contact your local DEXIS sales representative.
About DEXIS
DEXIS is the global leader in dental imaging. We bring together the most trusted brands in 2D and 3D imaging, intraoral scanning solutions and diagnostic software in a connected and AI-powered ecosystem. Our innovative and award-winning technologies use intelligent simplicity to increase productivity and increase diagnostic confidence. For more information, visit DEXIS.com.
Contact information:
Sarah
Regional Marketing Director, DEXIS IOS
(email protected)
(714) 628-8533
SOURCE:DEXIS
View the original press release on newswire.com.
