Imagine you have invested your time, energy and money into a YouTube account and suddenly that account gets hijacked, hacked or compromised. Such incidents are not uncommon on social media platforms, especially for high-profile accounts. Recovering hacked accounts can be tedious as you have to provide tons of information to prove that you are the owner of that account.
To reduce the stress of account recovery, YouTube has introduced an AI support chatbot. This tool, known as Hacked Channel Assistant, is designed to guide creators through the process of re-securing their login and recovering their account after a hack, Google noted on the YouTube support page.
With the launch of YouTube’s AI Support Chatbot, YouTubers now have a powerful tool at their disposal. This tool, which can be accessed through the YouTube Help Center, allows you to take control of the recovery process of your hacked YouTube account by guiding you through a series of questions and information submissions.
If all goes well, YouTube’s new tool will help you recover and secure the Google credentials associated with the account, then undo any changes made to the account by hackers and walk you through best practices to prevent similar incidents in the future.
Google says the tool is only available in English and that certain troubleshooting features are limited to certain creators, but eventually it will be available to all creators. It remains to be seen whether Google will provide special help or some dedicated features to high-profile YouTube accounts.
If the tool is not yet available for you, you can reach YouTube Support via the @TeamYouTube handle on X (formerly Twitter). Eligible accounts can also contact the YouTube Creator Support team for further assistance.
The most common way hackers hijack an account is by compromising the email address associated with a YouTube account. To prevent such incidents, make sure your password is strong enough, difficult to guess, and updated regularly. Also, don’t forget to enable two-factor authentication for additional security.
