According to the Illinois Department of State, a western suburban DMV has been converted into a one-stop shop designed to reduce wait times and allow more tasks to be completed in a single trip to the counter.
The newly renovated DMV+ facility in Melrose Park, which opened Thursday, combines driver and vehicle services and also offers business services that previously required a trip to downtown Chicago or Springfield.
That means no more jumping from line to line at the DMV’s various stations at 1903 N. Mannheim Road, Secretary of State Alexi Giannoulias said.
“The goal is to get more people in and out faster,” Giannoulias said. “We believe this is the new model for the future. We are reinventing the way we do business in every single department.”
The corporate, indexing and human resources services now available in Melrose Park are the first to be offered outside of Chicago or the nation’s capital. One can obtain certified copies of business documents, file LLCs, register trademarks and more. Some of these tasks previously required multiple stops between different state offices.
The Melrose Park location also processes and certifies documents used abroad, provides notary support, and conducts employment testing for current and prospective DMV employees.
Since April, four more DMVs in the south of the state have been expanded into one-stop shops for driver and vehicle services. The Melrose Park location is the first near Chicago.
In one visit, residents can renew their driver’s license or identification card, apply for a REAL ID, register or renew vehicle decals, order new license plates, register to vote, become an organ donor and more.
The streamlined facility allows for more service stations and appointments required for driver services, which can be scheduled at ilsos.gov.
The interior of the new DMV+ facility in Melrose Park, which offers combined driver and vehicle services, according to the Illinois Secretary of State’s office.
Provided by the Secretary of State of the State of Illinois
